2021, February 19
The customer’s name was weird and so I immediately decided it was some old pervert. It wasn’t a pervert. Not at all. It is indeed a strange thing to be a woman in the world with these fears all the time.
They lived in this refurbished building close to my old apartment and one building next to a bar I really like. It’s been so long since I’ve had a drink in a bar!
The staircase was completely new and very beautiful, some parts of it were still covered as a protection measurement left from the construction site. It was a sunny Friday afternoon and they ordered a large fancy meal with seafood from a restaurant located near the beach. I felt a bit jealous. I called them when I arrived like they asked for in the app but the woman said they’re not home yet so I left it at their door. I met them downstairs as I was leaving. They carried shopping bags from the supermarket, probably some groceries for the weekend. They were a very sweet couple, I guess a bit younger than me. I took their photo and felt a bit jealous again.
I didn’t find the address so I called. He had the same name as me – Rotem. It’s a popular name in Israel for both men and women but it still always feels strange to meet someone who shares your name. Most of the time you manage to still live your life thinking that you’re the only one and it’s almost a disappointment to be confronted with the fact that you aren’t. Rotem waved from a window above. “Hello there nice delivery lady!” he called. It was actually a hotel. He was on his phone but agreed that I’ll take his photo if he can stay with his mask on. I didn’t tell him my name.
2021, February 4
This is my Mom, Orna. I dropped by at her place in the middle of work to surprise her with some of her favourite cheese borekitas. I wanted to cheer her up because she was feeling a bit down with all that has been going on lately and also tired after the second dose of the vaccine. As part of the lockdown restrictions here, you’re not allowed to leave your home for a distance of more than 1 km. Not to mention visiting other people in their homes. As a Wolter though I’m obviously not limited by these rules since I’m considered an “essential worker”. That exception in the law enabled me to do this private food delivery of my own and see my mom although she lives on the other side of town from me. The backpack with the logo on my back offers me a forbidden sense of freedom in the city. It feels good and even a bit mischievous sometimes.
2021, February 1
A. ordered Hummus for lunch. The road to his house was bumpy, some of it under construction. I was hoping not to get a flat tire. The area felt a bit dodgy too and although it was still daylight, I didn’t want to get stuck there with my bicycle. Yet as a complete contrast to the surrounding setting, A opened the door with a surprisingly friendly face and welcoming smile and voice.
2021, January 29
A. ordered a fancy meal with a bottle of wine. He lived in the building next to the restaurant, or at least that’s what the app told me. He asked to call him when it’s ready and before I knew it he appeared across the street. I think he just typed in that address for the delivery, because you can’t order take away yourself during lockdown these days, only through couriers. He wanted me to send him the photo after I took it. I wondered who he was going to share this lovely romantic meal with, I had a feeling it wasn’t just for him.
2021, January 28
They ordered Hummus and Ice tea on a Friday afternoon. In the address comments on the app it said: “We’re sitting in the garden outside, call when you get here and we’ll explain.”
2021, January 27
Adar is an old friend from the army. He’s the first acquaintance I met during my deliveries so far. I keep thinking what would happen if I accidentally arrived at some Ex’s house … so Hadar was a nice surprise. He asked me to put his delivery on the doorstep but I insisted he opened because I already recognised his name and I wanted him to see it was me. He was extremely surprised and also said he never saw a woman Wolter before. After I left I wondered if they gave him the extra Tahini he asked for, cause I forgot to check.
Y. ordered Jachnun on Saturday morning. Jahnun is a traditional Yemenite Jewish pastry, very popular in Israel, especially on the weekend. I didn’t know the place she ordered from and wondered if it was any good. I’m always happy to learn about new places for Jachnun, it’s a very specific munch I get once in a while, and on Saturdays they tend to run out quickly …
2021, January 25
I didn’t even know that we also do flower deliveries and that moved me. Bringing someone flowers on a Friday afternoon. Flowers for the weekend. I feared they would rot and get ruined in my backpack so I put them in my front basket. There was a huge delay at the flower’s shop but I didn’t mind. I was in no hurry. One of the shop’s workers gave me a cabbage flower as a compensation for the wait. “Don’t try to eat it”, she said.
The flowers were a surprise for M, but she wasn’t home so I left them at her door. It’s nice to receive unexpected flowers.
2021, January 21
E. was cool. She ordered her pizza from my favourite pizza place. She lived in a one story house which is quite rare in Tel Aviv. When I asked to take her photo she wanted to make sure it’s not a commercial or some sort of brand promotion. I explained it isn’t and gave her my business card. She said: “Thank you Rotem”. It felt surprisingly nice to hear my name. “Enjoy your meal” I replied. It truly is the best pizza in town.
2021, January 20
M. ordered Spaghetti Bolognese. One of my all time favourites and I really felt like having that too after a long ride. His house was pretty close to the restaurant so it was an easy delivery. I went into the elevator but it didn’t work so I climbed 4 floors. When I reached his floor, I wasn’t sure which door was the right one, but while I was struggling with taking out the food from the huge backpack in the narrow corridor he opened the door. He seemed a bit upset so I didn’t ask for his photo.
2021, January 18
My last delivery on my first day. She was the first to open the door to me though. I was very late with her Mexican food. 30 Minutes late to be exact. I felt it was slowly dying in my backpack. I was sure she’d be mad at me for the delay, but she was actually really happy to see me. It seemed she was having a New Year’s zoom party with a few friends online and was holding her phone so I could see them when she opened the door. “Our Food has arrived!” she said. I thought it was cute she said “our”. I apologised for being late, although I’m not supposed to and asked if I could take her picture.
2021, January 15
2021, January 8
2021, January 4
It seems becoming a food courier is not that easy as I thought! Indeed the hottest job of 2020 – in Tel Aviv there is a waiting list of 15.000 (!) people who wish to join Wolt (the most popular restaurant delivery service in Tel Aviv that happens to sound quite like my surname – Volk).
But after 3 months of waiting and pulling some strings I finally got the job, signed my contract and started my training!
Things I’ve learned so far from the video tutorials:
1) Never ask for a tip
2) Never cross a red light to make a delivery faster
3) Always say thank you, you’re welcome and bon appetite (bete’avon in hebrew)
Logo: Doron Flamm